Accessibility monitoring for Shopify agencies

Agency accessibility monitoring covers every client store from one dashboard: continuous WCAG 2.2 scanning, regression alerts per store, client-branded monthly evidence reports, and a fix queue your team bills against. It turns the ADA demand letter problem, where the agency always gets the first call, into a retainer service with documentation already in hand.

Why agencies get the call

The brand owns the legal exposure, but whoever maintains the site owns the response week. When a client's demand letter arrives, the agency is asked what was being monitored and what can be shown to counsel. Agencies running portfolio monitoring answer with per-store scan history and dated fixes. Agencies without it start the week apologizing.

What portfolio coverage looks like

One view across every client store, with per-store status, regression alerts when a client ships a breaking theme update or app install, and attribution to the responsible component. Monthly reports go out client-branded, formatted so the client can forward them to an attorney or insurer untouched. New-client onboarding starts with a baseline audit.

The commercial shape

Monitoring slots into existing maintenance retainers as a line item, and most agencies resell it at a margin. It creates a monthly touchpoint that is not a bill for hours, and it differentiates the agency in pitches where every competitor claims best practices and none of them prove anything. Start with a free accessibility audit of one client store.